Velixa Frequently Asked Questions

Submit a complete, public video-page URL from a supported source. Private, login-only, paid, password-protected, or DRM-protected pages are not intended to work.

No. Velixa runs in a modern web browser. Your browser or device controls where a permitted file is saved.

No. Being able to watch a video does not automatically give you permission to copy it. Download only content you own, content in the public domain, or content you are authorized to save.

The post may have been removed, restricted by region or age, rate-limited, or changed by the platform. Confirm the link is complete and public, then try again later.

Velixa shows formats detected from the source, commonly including MP4 when available. The exact choices depend on the platform and the individual post.

No. Velixa cannot create quality that the source does not provide. A higher listed resolution may also use more data and storage.

Some platforms deliver video and audio as separate streams. Audio-only options appear only when detected and must still be used with permission.

No. Never send us your social-media password, private login link, authentication cookie, or account token.

The URL is processed to retrieve available media information. Limited technical logs may be retained for security, rate limiting, and troubleshooting as described in our Privacy Policy.

No. Velixa is an independent utility and is not sponsored by or endorsed by the third-party platforms mentioned on the site.

Email support@velixa.fun with the subject Copyright request. Identify the protected work, exact source and Velixa URLs, your authority, required good-faith statements, and your signature.

Only if the applicable license or rights holder permits that commercial use. Velixa does not grant reuse, distribution, or monetization rights.

Use the Contact page and include the public URL, source platform, browser or device, and exact error message. Do not include passwords or private account details.